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Compliance Inspector (CI) Jessica Ibbotson conducted an investigation regarding the allegation that Parent A was not notified immediately when Child A had injured himself. After conducting the investigation, CI Ibbotson finds this allegation is substantiated. This conclusion is based on the following evidence of licensing rule violations which occurred at the facility:
5 CSR 25-500.192(5)(A) which states: "In case of accident or injury to a child, the provider shall notify the parent(s) immediately. If the child requires emergency medical care, the provider shall follow the parent's(s') written instructions."
On May 22, 2023, CI Ibbotson interviewed Director Fisher, Assistant Eskridge and Caregiver Balwin. All staff stated that Child A had fallen on May 12, 2023, at approximately 4:30 p.m. but Parent A was not notified of the accident until he was picked up from the facility at 5:35 p.m.
On May 23, 2023, CI Ibbotson interviewed Parent A who stated that she was never notified of Child A's injuries until her sister picked up Child A at least an hour later. She stated that Director Fisher informed her that Child A fell off of a tricycle while playing outside at 4:30 p.m. but knew that Child A was not picked up until approximately 6:00 p.m.
5 CSR 25-500.222(1) which states: "The child care provider shall maintain accurate records to meet administrative requirements and to ensure knowledge of the individual needs of children and their families."
On May 22, 2023, CI Ibbotson reviewed an accident/injury report from May 12, 2023, regarding Child A. On the report, it was documented that Parent A was notified upon arrival at 4:30 p.m. Director Fisher stated that Child A was not clocked out until 5:35 p.m. Caregiver Balwin stated that she left work that day at 5:30 p.m. and confirmed that Child A was still present.
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