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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
7/11/2023 12:00:00 AM
DVN
000166681
Facility Name
RENATE'S CHILDCARE ACADEMY
Facility Address
4967 ODELL ST
City
ST LOUIS
Zip Code
63139-1009
Phone
(314) 776-8229
County
ST LOUIS CITY
Assigned Specialist
OMALLEY, PATRICK
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-400.210 (2) An individual file shall be kept to identify each child and to enable the provider to communicate with the parent(s), guardian, or legal custodian of the child in an emergency. Records shall include:
5 CSR 25-400.210 (2)(B) Full name of the parent(s), guardian or legal custodian, home address, employers' name and address, work schedule, and home and work telephone numbers;
5 CSR 25-400.210 (2)(C) Name, address, and telephone number of another individual (friend or relative) who might be reached in an emergency when the parent(s), guardian, or legal custodian cannot be reached;
5 CSR 25-400.210 (9) All records of children shall be confidential, protected from unauthorized examination, and available to parents upon request.
Conclusion Summary
On July 11, 2023, the Office of Childhood (OOC) received an allegation that a parent requested information about their child, specifically the sign in/out attendance sheets and was not given the information. The allegation is substantiated based on the following evidence: 5 CSR 25-400.210 (9), which states: "All records of children shall be confidential, protected from unauthorized examination, and available to parents upon request." On July 13, 2023, Parent A (parent of Child A) stated that Child A (4-years-old) had been enrolled at Renate's Childcare Academy since October 2021. In April 2023, she asked for a copy of Child A's attendance records. Renate Zahn refused to provide attendance records. On July 13, 2023, Owner/Provider Renate Zahn stated that Parent B (parent of Child A) provided her a copy of the custody agreement. Parent A arrived at the facility on April 21, 2023, and demanded a copy of Child A's attendance records. She refused Parent A's request. On July 13, 2023, CI O'Malley observed the custody agreement on file at the facility for Child A which showed a check mark next to "Joint Physical Custody Using Mother's Address." Nothing on the custody agreement or enrollment form indicated that Parent A was required to be excluded from parental rights. 5 CSR 25-400.210 (2), which states: "An individual file shall be kept to identify each child and to enable the provider to communicate with the parent(s), guardian, or legal custodian of the child in an emergency. Records shall include:" AND 5 CSR 25-400.210 (2) (B), which states: "Full name of the parent(s), guardian or legal custodian, home address, employers' name and address, work schedule, and home and work telephone numbers;" AND 5 CSR 25-400.210 (2) (C), which states: "Name, address, and telephone number of another individual (friend or relative) who might be reached in an emergency when the parent(s), guardian, or legal custodian cannot be reached;" On July 13, 2023, CI O'Malley observed the enrollment form on file at the facility for Child A which identified required enrollment information to be missing. Specifically: - Parent A's work name, address, schedule, and phone number. - Parent B's work phone number. - An emergency contact address (not including Parent B).
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all staff members of the violations which were substantiated, and specify the actions to be taken by all staff in order to comply with all violations cited. A copy of the memo, letter, or staff meeting agenda shall be submitted to the Office of Childhood. Y 8/17/2023 12:00:00 AM
The facility shall review all children's records to ensure all department required forms are on file and accurately completed. A written statement to indicate that this task was completed shall be provided to the Office of Childhood. Y 8/17/2023 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
7/20/2023 12:00:00 AM
Approving Supervisor
CHRISCO, MARLA L