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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
8/10/2023 12:00:00 AM
DVN
000677254
Facility Name
LITTLE CASTLE HOME DAY CARE
Facility Address
5358 COTE BRILLIANTE AVE
City
ST LOUIS
Zip Code
63112-4320
Phone
(314) 932-7421
County
ST LOUIS CITY
Assigned Specialist
OMALLEY, PATRICK
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-400.175 (1)(C)8. No discipline technique which is humiliating, threatening, or frightening to children shall be used. Children shall not be shamed, ridiculed, or spoken to harshly, abusively, or with profanity.
Conclusion Summary
On August 10, 2023, the Office of Childhood (OOC) received a voice recording of provider Kim Bland saying, "Hold up, let me whoop you." After conducting an investigation, Compliance Inspector (CI) Patrick O'Malley has found this allegation to be substantiated based on the following evidence: 5 CSR 25-400.175 (1)(C)8., which states the following: "No discipline technique which is humiliating, threatening, or frightening to children shall be used. Children shall not be shamed, ridiculed, or spoken to harshly, abusively, or with profanity." On August 10, 2023, CI O'Malley received an email from CI Regina Watkins, which included an audio file forwarded from Center for Family Policy and Research senior office support assistant Audrey Soria. Ms. Soria identified the audio file as a voicemail received from Ms. Bland. CI O'Malley listened to the voicemail and heard the following: "Hold up, let me whoop you." On August 11, 2023, CI O'Malley conducted a phone interview with Ms. Soria, who stated that on August 10, 2023, the Center for Family Policy and Research's general voice mailbox received a voicemail from Ms. Bland. Ms. Soria stated that Ms. Bland's name and phone number were attached to the voicemail. The person speaking on the voicemail says that they are going to "whoop" someone. On August 11, 2023, CI O'Malley conducted an unannounced inspection of Little Castle Home Day Care and conducted an interview with Ms. Bland, who affirmed the voice on the voicemail was hers. Ms. Bland stated that she was speaking to her 3-year-old granddaughter, who was making noise while Ms. Bland was on the phone. Ms. Bland stated that there were several other enrolled children in the room while she was speaking to her granddaughter. Ms. Bland stated that her granddaughter lived in the home with her daughter but was not enrolled at the facility. Ms. Bland stated that she did not whoop her granddaughter. Ms. Bland's granddaughter was not at the facility while CI O'Malley was present.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all staff members of the violations which were substantiated, and specify the actions to be taken by all staff in order to comply with all violations cited. A copy of the memo, letter, or staff meeting agenda shall be submitted to the Office of Childhood. Y 12/12/2023 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
10/17/2023 12:00:00 AM
Approving Supervisor
CHRISCO, MARLA L