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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
4/4/2024 12:00:00 AM
DVN
001109759
Facility Name
KINDERCARE LEARNING CENTERS LLC
Facility Address
341 S KIRKWOOD RD
City
ST LOUIS
Zip Code
63122
Phone
(314) 966-5244
County
ST LOUIS
Assigned Specialist
FYFE, IAN
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.182(1)(C)7. Physical punishment including, but not limited to, spanking, slapping, shaking, biting, or pulling hair shall be prohibited.
Conclusion Summary
On April 4, 2024, the Office of Childhood (OOC) received an allegation that on April 3, 2024, staff member Risha Watson-Mantia, slapped/tapped Child A (2-years-old) on the left wrist with a pair of glasses after Child A had taken them from another student. There were no marks or injuries from the incident. After conducting an investigation, Compliance Inspector (CI) Ian Fyfe has found this allegation to be substantiated based on the following evidence: 5 CSR 25-500.182(1)(C)7., which states that: "Physical punishment including, but not limited to, spanking, slapping, shaking, biting, or pulling hair shall be prohibited." On April 11, 2024, Compliance Inspector (CI) Ian Fyfe conducted an unannounced inspection to Kindercare Learning Center LLC and interviewed staff members Julie Johnson, Sarah Langford, Irisha Watson-Mantia, and Samantha Nelson. All staff members interviewed by CI Fyfe provided consistent information. On April 3, 2024, at approximately 5:30 PM, Ms. Watson-Mantia hit Child A (2-years-old) on the left wrist with a pair of glasses after she saw Child A take the glasses from Child B (3-years-old). Child A became upset after being hit and was comforted by Ms. Langford. Ms. Langford was present in the classroom when the incident occurred and heard the hit while she was putting a new liner in the trashcan. Ms. Nelson sent Ms. Watson-Mantia home for the day after Ms. Langford reported the incident to her. Ms. Watson-Mantia received additional training and a final warning due to the incident. Child A did not appear to have any marks, bruises or injuries following the incident. On April 18, 2024, CI Fyfe interviewed Parent A (parent of Child A) via phone call. On April 3, 2024, Parent B (parent of Child A) was informed about the incident and was sent home with an accident report. Parent A spoke to Ms. Johnson about the incident via phone call on April 4, 2024, and met with her in-person on April 5, 2024. Parent A did not observe any injuries on Child A following the incident but did not notice a change in behavior in the following days.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all staff members of the violations which were substantiated, and specify the actions to be taken by all staff in order to comply with all licensing violations cited. A copy of the memo, letter, or staff meeting agenda(s) shall be submitted to the Office of Childhood. Y 6/4/2024 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
6/3/2024 12:00:00 AM
Approving Supervisor
CHRISCO, MARLA L