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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
7/15/2024 12:00:00 AM
DVN
002781100
Facility Name
GIGGLES-N-GRACE DAYCARE LLC
Facility Address
527 E CLEVELAND AVE
City
MONETT
Zip Code
65708-1750
Phone
(417) 737-9762
County
BARRY
Assigned Specialist
RADNEY, HEATHER E
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.102(2)(A)2. Center directors and group child care home providers routinely shall be on duty during the hours of highest attendance a minimum of forty (40) hours per week. If the facility operates less than forty (40) hours per week, the center director or group child care home provider shall be on duty at least fifty percent (50%) of the operating hours.
Conclusion Summary
On July 15, 2024, the Office of Childhood (OOC) received a report alleging that the director is not at the facility as required by licensing rules. Compliance Inspector (CI) Radney conducted an investigation and found the allegation to be substantiated based on the following information: 5 CSR 25-500.102(2)(A)2. - Center directors and group child care home providers routinely shall be on duty during the hours of highest attendance a minimum of forty (40) hours per week. If the facility operates less than forty (40) hours per week, the center director or group child care home provider shall be on duty at least fifty percent (50%) of the operating hours. On July 17, 2024, CI Radney conducted interviews with April Thomas, Macy Parsons and Juan Cruz. April reported she is the provider at this location. She is not here for 40 hours a week and works between three different facilities. Macy reported April is sometimes here at this location but is not here 40 hours a week. Juan reported April bounces around between the other facilities and here but is not here 40 hours a week. On July 17, 2024, CI Radney conducted an unannounced inspection. April Thomas was not present when CI Radney arrived at the facility. Megan Ball notified April of the inspection and April came to the facility.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all caregivers (paid employees and paid or unpaid volunteers) of the violations which were substantiated and specify the actions to be taken by the provider, in order to comply with all violations cited. A copy of the memo, letter, or meeting agenda shall be submitted to the Office of Childhood. Y 9/11/2024 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
9/11/2024 12:00:00 AM
Approving Supervisor
FOX, ROMENA