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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
9/18/2024 12:00:00 AM
DVN
003037725
Facility Name
GIGGLES-N-GRACE PRESCHOOL LLC
Facility Address
815 N LINCOLN AVE
City
MONETT
Zip Code
65708-1641
Phone
(417) 476-1010
County
BARRY
Assigned Specialist
MERTZ, CAYLIN
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.182(1)(A)1. Caregivers shall not leave any child without competent supervision.
5 CSR 25-500.182(1)(A)3. Caregivers shall provide frequent, direct contact so children are not left unobserved on the premises.
5 CSR 25-500.082(3)(A)6. Children shall be monitored while in the bathroom.
Conclusion Summary
On September 18, 2024 the Office of Childhood (OOC) received a report alleging "On September 18, 2024 about 9:45 a.m., classroom six (3-year-old classroom) went outside with Caregiver Cloe Brattin. Caregiver Misty Johnston walked into classroom six about five minutes later and heard Child A say "can you help me" from the bathroom." After conducting an investigation, Compliance Inspector (CI) Caylin Mertz has found this allegation to be substantiated based on the following evidence and rule violations: 5 CSR 25-500.182(1)(A)1 which states "Caregivers shall not leave any child without competent supervision." AND 5 CSR 25-500.182(1)(A)3 which states "Caregivers shall provide frequent, direct contact so children are not left unobserved on the premises." AND 5 CSR 25-500.082(3)(A)6. which states "Children shall be monitored while in the bathroom." On September 23, 2024, CI Mertz conducted an unannounced inspection and walkthrough at the facility. Over the course of this investigation, CI Mertz interviewed Director Lara Denney, Caregiver Cloe Brattin, Caregiver Misty Johnson and Parent A. Cloe indicated she miscounted 10 children prior to going to out to the playground and Child A was left inside in the bathroom. She did not realize she had left Child A in the bathroom until Misty brought Child A outside to her. Misty stated she went in Child A's classroom to refill bleach bottles when she heard a child's voice say "help." She then located Child A in the bathroom. Lara reviewed video footage and determined Child A was alone for approximately seven minutes. CI Mertz observed an incident report dated September 18, 2024. It states "[Child A] was in the bathroom when his class went outside to play. He was left unattended for 5 minutes." The report is signed by Lara and Parent A. Parent A indicated she was contacted by the facility. She was told that Child A was left alone inside for no more than 10 minutes. CI Mertz observed video footage dated September 18, 2024 at 9:37 a.m. Child A walks in the bathroom at 9:37 a.m. Cloe and the remaining children in Child A's class leave the classroom for the playground at 9:44 a.m. Child A is located by Misty at 9:49 a.m.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all staff members of the violations which were substantiated, and specify the actions to be taken by all staff in order to comply with all licensing violations cited. A copy of the memo, letter, or staff meeting agenda shall be submitted to the Office of Childhood. Y 11/20/2024 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
10/25/2024 12:00:00 AM
Approving Supervisor
FOX, ROMENA