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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
9/19/2024 12:00:00 AM
DVN
002938496
Facility Name
SHELBY'S PLAY AND LEARN CHILDCARE LLC
Facility Address
1018 REDBUD DR.
City
WARSAW
Zip Code
65355
Phone
(660) 438-4003
County
BENTON
Assigned Specialist
MERTZ, CAYLIN
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.092(1)(C)2. Infants and toddlers. Infants and toddlers who are unable to sit at a table shall have one (1) piece of mealtime feeding equipment for every four (4) infant/toddlers which may include feeding tables, high chairs, infant seats or other safely designed infant seating equipment. Equipment shall be provided which will allow the child to sit comfortably and securely while being fed. Appropriate restraints shall be used.
Conclusion Summary
On September 19, 2024 the Office of Childhood (OOC) received a report alleging "There are concerns of lack of supervision after a 10-month-old infant fell out of their highchair on September 18, 2024." After conducting an investigation, Compliance Inspector (CI) Caylin Mertz has found this allegation to be substantiated based on the following evidence and rule violation: 5 CSR 25-500.092(1)(C)2 which states "Infants and toddlers. Infants and toddlers who are unable to sit at a table shall have one (1) piece of mealtime feeding equipment for every four (4) infant/toddlers which may include feeding tables, high chairs, infant seats or other safely designed infant seating equipment. Equipment shall be provided which will allow the child to sit comfortably and securely while being fed. Appropriate restraints shall be used." On September 20, 2024 CI Caylin Mertz conducted an unannounced inspection and walkthrough at the facility. Over the course of this investigation CI Mertz interviewed Director Shelby Sloan, Caregiver Patience Shockley and Parent A (Child A's Mother). Patience indicated at the time of the incident, she was putting Child A in a highchair when another child started choking. She quickly set the tray on Child A's chair and went to respond to the choking child. She did not buckle Child A into the highchair. She must not have gotten the tray on all the way. Shelby indicated she was not present for this incident but did receive an incident report about it. Parent A indicated Patience contacted her and told her that Child A had fallen out of the highchair. Patience told her that Child A was not buckled in the highchair. She has observed children unbuckled in highchairs in the past at the facility.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all staff members of the violations which were substantiated, and specify the actions to be taken by all staff in order to comply with all licensing violations cited. A copy of the memo, letter, or staff meeting agenda shall be submitted to the Office of Childhood. Y 11/19/2024 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
11/18/2024 12:00:00 AM
Approving Supervisor
FOX, ROMENA