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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
10/28/2024 12:00:00 AM
DVN
002935122
Facility Name
BUILDING BLOCKS LEARNING CENTER
Facility Address
4222 W SANDY ST
City
BATTLEFIELD
Zip Code
65619-7106
Phone
(417) 689-0105
County
GREENE
Assigned Specialist
MERTZ, CAYLIN
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.182(1)(C)3. Only constructive, age-appropriate methods of discipline shall be used to help children develop self-control and assume responsibility for their own actions.
5 CSR 25-500.182(1)(C)7. Physical punishment including, but not limited to, spanking, slapping, shaking, biting, or pulling hair shall be prohibited.
Conclusion Summary
On October 28, 2024 the Office of Childhood (OOC) received a report alleging "On October 28, 2024, Child A (4 years old) had marks on his back and stated that Ms. Donna dragged him across the carpet." After conducting an investigation, Compliance Inspector (CI) Caylin Mertz has found this allegation to be substantiated based on the following evidence and rule violations: 5 CSR 25-500.182(1)(C)3 which states "Only constructive, age-appropriate methods of discipline shall be used to help children develop self-control and assume responsibility for their own actions." AND 5 CSR 25-500.182(1)(C)7 which states "Physical punishment including, but not limited to, spanking, slapping, shaking, biting, or pulling hair shall be prohibited." On November 4, 2024 CI Mertz conducted an unannounced inspection and walkthrough at the facility. Over the course of this investigation CI Mertz interviewed LLC Member Sheena Frangella, Caregiver Serenity Greathouse, Caregiver Jackie Conley, Caregiver Donna Sisco, Child A (4 years old) and Parent A (Child A's Mother). Serenity indicated on October 25, 2024, Child A had started hitting and kicking her so she grabbed his hands to try to get him to stop and he pulled them away. She called for help and Sheena and Donna responded. Donna took Child A out of the room. The following week Child A arrived at school and complained of back pain. He then showed the marks on his back and indicated Donna did this to him. Jackie heard this exchange as well. Jackie and Serenity both indicated Donna responded by saying that he shouldn't have been kicking her then. Child A stated Donna grabbed his feet and drug him on the carpet. Donna stated she did drag Child A but it was only approximately three feet and in an attempt to take his shoes off so it would hurt less when he kicked her. CI Mertz observed a photo of Child A's back dated October 29, 2024. There were two marks in the middle of Child A's back that appear to be consistent with rug burn. Parent A indicated she was not told that Child A was allegedly drug down the hallway. She was told Child A was scooting himself down the carpet.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all staff members of the violations which were substantiated, and specify the actions to be taken by all staff in order to comply with all licensing violations cited. A copy of the memo, letter, or staff meeting agenda shall be submitted to the Office of Childhood. Y 1/9/2025 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
1/3/2025 12:00:00 AM
Approving Supervisor
FOX, ROMENA