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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
11/22/2024 12:00:00 AM
DVN
002601581
Facility Name
OPERATION BREAKTHROUGH, INC.
Facility Address
3737 TROOST AVE
City
KANSAS CITY
Zip Code
64109-2658
Phone
(816) 437-9745
County
JACKSON
Assigned Specialist
GREER, JOHN
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.182(1)(C)3. Only constructive, age-appropriate methods of discipline shall be used to help children develop self-control and assume responsibility for their own actions.
5 CSR 25-500.182(1)(C)6. Firm, positive statements or redirection of behavior shall be used with infants and toddlers.
5 CSR 25-500.182(1)(C)7. Physical punishment including, but not limited to, spanking, slapping, shaking, biting, or pulling hair shall be prohibited.
Conclusion Summary
On November 22, 2024, the Office of Childhood (OOC) received a complaint alleging that on November 7, 2024, June hit Child A. The location of the hit or possible injury is unknown. Compliance Inspector (CI) JD Greer conducted an unannounced investigation and found the allegation to be substantiated based on the following information: 5 CSR 25-500.182(1)(C)3. which states, "Only constructive, age-appropriate methods of discipline shall be used to help children develop self-control and assume responsibility for their own actions." AND 5 CSR 25-500.182(1)(C)6. which states, "Firm, positive statements or redirection of behavior shall be used with infants and toddlers." AND 5 CSR 25-500.182(1)(C)7. which states, "Physical punishment including, but not limited to, spanking, slapping, shaking, biting, or pulling hair shall be prohibited." On December 2, 2024, CI Greer interviewed Caregiver Tricia Tatum, who stated on November 7, 2024 at approximately 9:20 a.m., she was walking in the hallway. She heard what sounded like skin on skin contact, multiple times. It sounded similar to a child being spanked. She looked into a classroom and observed Caregiver June Gilkey slapping the hands of Child A (11 months old). June was observed slapping Child A's hands multiple times. They were not light taps. Child A was screaming. Tricia yelled June's name, and she finished the slap she was completing and looked at Tricia.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all staff members of the violations which were substantiated, and specify the actions to be taken by all staff in order to comply with all violations cited. A copy of the memo, letter, or staff meeting agenda shall be submitted to the Office of Childhood. Y 2/13/2025 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
1/21/2025 12:00:00 AM
Approving Supervisor
FOX, ROMENA