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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
7/14/2025 12:00:00 AM
DVN
002881725
Facility Name
WESTBROOK ACADEMY CHILD CARE & LEARNING CENTER AT MORRIS
Facility Address
2210 MORRIS DR
City
ARNOLD
Zip Code
63010-2516
Phone
(636) 333-2277
County
JEFFERSON
Assigned Specialist
GRAHAM, JESSICA
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.182(1)(C)3. Only constructive, age-appropriate methods of discipline shall be used to help children develop self-control and assume responsibility for their own actions.
Conclusion Summary
Compliance Inspector (CI) Jessica Graham investigated the allegation that Parent A (parent of Child A and a caregiver at the facility), threw a toy at a 2-year-old child knocking them over. This allegation is substantiated based on the following information. 5 CSR 25-500.182(1)(C)3. which states: "Only constructive, age-appropriate methods of discipline shall be used to help children develop self-control and assume responsibility for their own actions." On July 17, 2025, caregivers Heather Pigg, Alivia Gourli and Gracie Hobbs said they have never seen Parent A throw a toy at a child and have no concerns with her. Child B, age 5-years-old, Child C, age 4-years-old and Child D age 5-years-old said they have never seen anyone throwing toys. On July 23, 2025, Jennifer Westbrook, LLC managing member said that she was aware of a time that Parent A threw a toy at her own child, Child A, age 5-years-old at the time. Parent A was upset with the child and threw a toy towards him but did not hit him. She talked to Parent A and told her that was not appropriate behavior. On July 31, 2025, Parent A said that she did throw a toy, maybe a ball, at Child A because he was frustrating her. He was leaving the building at the time with her husband. She is working on her actions towards her children and is in therapy for them. She has not ever thrown anything at another child.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all caregivers (paid employees and paid or unpaid volunteers) of the violations which were substantiated and specify the actions to be taken by all caregivers, in order to comply with all violations cited. A copy of the memo, letter, or meeting agenda shall be submitted to the Office of Childhood. Y 1/22/2026 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
9/12/2025 12:00:00 AM
Approving Supervisor
CHRISCO, MARLA L