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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
9/2/2025 12:00:00 AM
DVN
000836519
Facility Name
1ST KIDS
Facility Address
1001 S WHITE OAK ST
City
MARSHFIELD
Zip Code
65706-2248
Phone
(417) 468-2247
County
WEBSTER
Assigned Specialist
MERTZ, CAYLIN
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.182(1)(A)1. Caregivers shall not leave any child without competent supervision.
5 CSR 25-500.182(1)(A)3. Caregivers shall provide frequent, direct contact so children are not left unobserved on the premises.
5 CSR 25-500.182(1)(A)4. Children under three (3) shall be supervised and assisted while in the bathroom.
Conclusion Summary
On September 2, 2025, the Office of Childhood (OOC) received a report alleging "Jara Brown left a 2-year-old in a bathroom for 30 minutes about two months ago." After conducting an investigation, Compliance Inspector (CI) Caylin Mertz has found this allegation to be substantiated based on the following evidence and rule violation: 5 CSR 25-500.182(1)(A)1. which states "Caregivers shall not leave any child without competent supervision." AND 5 CSR 25-500.182(1)(A)3 which states "Caregivers shall provide frequent, direct contact so children are not left unobserved on the premises." AND 5 CSR 25-500.182(1)(A)4 which states "Children under three (3) shall be supervised and assisted while in the bathroom." On September 4, 2025, CI Caylin Mertz conducted an unannounced inspection and walkthrough. Over the course of this investigation, CI Mertz interviewed Director Erin Law, Caregiver Jerra Brown, Caregiver Hailey Lovell and Parent B (Child E's Mother). Parent B indicated on the date in question, she arrived to pick up her daughter and went to the classroom called the cabin, where all teachers end the day. Child E was not in that room. She located Hailey, who agreed to help her locate Child E. Hailey indicated she located Child E in the bathroom of the 2-year-old classroom. She had her pull up down and the lights were off. She appeared to be okay otherwise. Jerra stated she was in charge of Child E at the time of the incident and did not realize Child E was missing. She had lost track of the number of children she was supposed to have as other parents had come in and picked up children. Erin was not the director at the time of the incident and was unaware that no action had been taken to address this with Jerra. Jerra believes Child E was unsupervised for about 10 minutes.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all staff members of the violations which were substantiated, and specify the actions to be taken by all staff in order to comply with all licensing violations cited. A copy of the memo, letter, or staff meeting agenda shall be submitted to the Office of Childhood. Y 11/17/2025 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
10/31/2025 12:00:00 AM
Approving Supervisor
FOX, ROMENA