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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
10/3/2025 12:00:00 AM
DVN
002741555
Facility Name
CSS EARLY LEARNING CENTER
Facility Address
1401 W AUSTIN ST
City
WEBB CITY
Zip Code
64870-1617
Phone
(417) 673-4940
County
JASPER
Assigned Specialist
MERTZ, CAYLIN
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.082(6)(A)4. The play area shall be safe for children's activities, well-maintained, free of hazards such as poisonous plants, broken glass, rocks or other debris and shall have good drainage.
Conclusion Summary
On October 3, 2025, the Office of Childhood (OOC) received a report alleging "The playground for the Daisy's classroom has a broken PVC pipe that has not been fixed. It is sharp, and the kids can reach it." After conducting an investigation, Compliance Inspector (CI) Caylin Mertz has found this allegation to be substantiated based on the following evidence and rule violation: 5 CSR 25-500.082(6)(A)4 which states "The play area shall be safe for children's activities, well-maintained, free of hazards such as poisonous plants, broken glass, rocks or other debris and shall have good drainage." On October 6, 2025, CI Caylin Mertz conducted an unannounced inspection and walkthrough at the facility. CI Mertz observed a small, quarter-sized hole with sharp edges in the PVC pipe under a small children's picnic table on the infant toddler playground. CI Mertz interviewed Caregiver Melody Knorpp and Director Holly Conner were interviewed. Melody indicated children have tried to put their fingers in the hole in the PVC pipe so she had placed the small children's picnic table over the pipe as a deterrent. Holly indicated she was unaware of the situation prior to CI Mertz's inspection.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all staff members of the violations which were substantiated, and specify the actions to be taken by all staff in order to comply with all licensing violations cited. A copy of the memo, letter, or staff meeting agenda shall be submitted to the Office of Childhood. Y 12/8/2025 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
12/2/2025 12:00:00 AM
Approving Supervisor
FOX, ROMENA