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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
12/15/2025 12:00:00 AM
DVN
002924581
Facility Name
HANNAH'S HEART DAYCARE AND PRESCHOOL, LLC
Facility Address
206 N SIBLEY ST
City
BUCKNER
Zip Code
64016-9708
Phone
(816) 213-5253
County
JACKSON
Assigned Specialist
GREER, JOHN
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.082(2)(A)9. The facility shall be clean at all times and free of dirt, insects, spiders, rodents or other pests.
Conclusion Summary
On December 15, 2025, the Office of Childhood (OOC) received a report alleging there are roaches found in baby cribs. Compliance Inspector (CI) JD Greer conducted an investigation and found the allegation to be substantiated based on the following information: 5 CSR 25-500.082(2)(A)9. which states, "The facility shall be clean at all times and free of dirt, insects, spiders, rodents or other pests." On December 16, 2025, On December 16, 2025, Compliance Inspector (CI) JD Greer interviewed LLC Member Sheree Shepherd, Staff Matt Smith, Teacher Cynthia Williams, Teacher Josie Marsh, Teacher Mackenna Orender, Parent A, and Parent B. Parent A and Parent B are teachers at the facility. Parent B stated when she was serving lunch the week of December 8-12, 2025, she saw a roach. It was in the kitchen area. A couple of weeks ago, she saw a roach in the infant room on the table. Parent A stated she has seen a roach in a crib, in the infant area. She does not recall how long ago she saw the roach. Mackenna stated in August 2025, she saw a roach in the baby room in a crib. In October 2025, she saw a roach in the baby room in a crib. Josie stated a couple of months ago, she saw roaches in the kitchen cabinets. During the summer of 2025, she saw a roach in a baby crib. About two months ago, she saw a roach on a table in the baby room. Cynthia stated she saw a roach in one of the baby cribs about six months ago. She has seen roaches two to three times in the dining area. The last time she saw one in the dining area was about four to five months ago. Matt stated teachers and Sheree have notified him of roaches in the building before. Sheree stated Josie, Parent A, and Mackenna have come to her with concerns about roaches in the last six months.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
The facility shall notify all staff members of the violations which were substantiated, and specify the actions to be taken by all staff in order to comply with all violations cited. A copy of the memo, letter, or staff meeting agenda shall be submitted to the Office of Childhood. Y 3/6/2026 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
2/11/2026 12:00:00 AM
Approving Supervisor
FOX, ROMENA