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MISSOURI DEPARTMENT OF ELEMENTARY AND SECONDARY EDUCATION

OFFICE OF CHILDHOOD - CHILD CARE COMPLIANCE

COMPLAINT INVESTIGATION OF SUBSTANTIATED STATUTE OR RULE VIOLATIONS
Facility Information
Date of Report
4/24/2026 12:00:00 AM
DVN
001776609
Facility Name
KINDERCARE EDUCATION LLC
Facility Address
4150 S CLOVERLEAF DR
City
ST PETERS
Zip Code
63376
Phone
(636) 928-5711
County
ST CHARLES
Assigned Specialist
RUTH, JACQUELINE R
Rule/Statute Violation(s)
ViolationViolation Description
5 CSR 25-500.082(2)(A)9. The facility shall be clean at all times and free of dirt, insects, spiders, rodents or other pests.
Conclusion Summary
On April 24, 2026, the Office of Childhood received an allegation that there is a mouse nest located in the toddler room under the changing table, and there are mouse droppings visible. After completing an investigation, Compliance Inspector (CI) Jackie Ruth found this allegation to be substantiated based on the following information: 5 CSR 25-500.082(2)(A)9. which states, "The facility shall be clean at all times and free of dirt, insects, spiders, rodents or other pests." On April 27, 2026, CI Ruth conducted a walkthrough of the facility and observed multiple mouse droppings on the inside base of a locked cabinet, located beneath the changing table in the Toddler B classroom. On April 27, 2026, director Courtney Sinoski stated that Carly Gibson reported to her months ago that there was a mouse nest in the Toddler B classroom, in the cabinet by the diaper pail. However, when Carly showed her, she did not see a mouse nest or mice, but there were some mouse droppings. She called pest control and told Lisa B. to clean up the droppings, but Lisa B. never did. She checked multiple times for mice activity and saw none. Rottler Pest Solutions was at the facility on Saturday, April 25, 2026, and they noted no pest activity. On April 27, 2026, caregiver Madelyn Peter stated that she has not seen a mouse or droppings since last summer. A parent reported it, and Courtney called the exterminator. Courtney told the staff to keep food sealed and the rooms clean. Someone, she doesn't remember who, said something about a mouse a couple months ago, but she never saw or heard anything.
Corrective Measures
Corrective MeasureCompleted (Y/N)Completed Date
CI Ruth received and observed an email message sent by director Courtney Sinoski. The message contained three photos of the cleaned cabinet area in the Toddler B classroom, with no mouse droppings. Y 4/27/2026 12:00:00 AM
CI Ruth received and observed an approved sanitation inspection report for the facility. The inspection was conducted on April 28, 2026, and the report notes that no signs of pest activity were found. Y 4/28/2026 12:00:00 AM
Disposition
SUBSTANTIATED
Disposition Date
6/22/2026 12:00:00 AM
Approving Supervisor
CHRISCO, MARLA L